About Us

At CMS, our mission is to maximize the flow of communications and personnel needed to facilitate fast, accurate processing in any event. It's about planning and customizing services for growth and flexibility. CMS is the most knowledgeable, trusted and reliable claims administrative support operation in the U.S.


About CMS

The threat of thousands, even millions, of catastrophe claims from a single event introduced necessary changes in the way losses are processed. Well-documented estimates require a complex series of administrative tasks and processes which often keep the adjuster from helping other claimants. 

CMS is here to assist the customer and expedite the process. Claims professionals need solutions and CMS makes it possible for our customers to raise their production levels so that their customers’ expectations of prompt, reliable services are not compromised.

Our Expertise

  • As defined by the magnitude of claims, up to 24-hour support
  • Make initial contact calls and follow-up calls to insureds
  • Track claims progress and compliance
  • Research prior losses
  • Notify and update agents
  • System and software expertise
  • Prompt technical assistance
  • All levels of call center support
  • Innovation

  • Integrity

  • Quality

  • Teamwork

  • Dignity

Careers at CMS

CMS is actively recruiting for customer service representatives, claims processors, and administrative support staff for these locations:
  • Mobile
  • Dallas/Fort Worth
  • Hudson
  • Phoenix

Apply Now